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Help Scout Conversation Reply Closure Loop

by recued-core v1 app_pack 4 views

Workflow pack for Recued-sent Help Scout public replies. It composes the Help Scout capability pack with a closure ledger: send one public conversation reply through the existing Help Scout approval gate, set a configured Help Scout status such as pending in the same reply, persist only the connection/conversation reply-watch linkage in data.shared, and let a scheduled watcher re-read that exact conversation until Help Scout reports closed/spam or an owner-actionable status such as active/open. This pack does not replace Help Scout Workflows, manual workflows, inbox rules, mailbox/admin settings, webhook automation, native notifications, or helpdesk queue rules; it adds Recued-visible closure state for conversations Recued replied to.

What this pack installs

Included recipes 5 pinned recipes

This pack installs the complete recipe workflow together. 2 supporting recipes run as background automation.

Builds on

Trust & control

What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.

Data it touches

Warehousedata.shared

About

Tags

pack:helpscout-conversation-reply-closurehelpscoutsupporthelpdeskconversationreplyclosureclosed-loopstate:helpscout-conversation-reply-closure-watcherworkflowsoloone-person-companyv3