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Intercom Conversation Reply Closure Loop

by recued-core v2 app_pack 5 views

Workflow pack for Recued-sent Intercom customer replies. It composes the Intercom capability pack with a closure ledger: send one public admin comment through the existing Intercom approval gate, persist only the connection/conversation reply-watch linkage in data.shared, and let a scheduled watcher re-read that exact conversation until Intercom reports a configured closure state or a customer-waiting owner-review signal after the Recued reply. This pack does not replace Intercom Workflows, Rules, snooze/reopen/close automation, assignment/routing, SLAs, native notifications, webhooks, or teammate workflows; it adds Recued-visible closure state for conversations Recued replied to.

What this pack installs

Included recipes 4 pinned recipes

This pack installs the complete recipe workflow together. 2 supporting recipes run as background automation.

Builds on

Trust & control

What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.

Data it touches

Warehousedata.shared

About

Tags

pack:intercom-conversation-reply-closureintercomsupportconversationreplyclosureclosed-loopstate:intercom-conversation-reply-closure-watcherworkflowsoloone-person-companyv3