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Thread Summarizer

by recued-core v1 context

Summarizes support ticket email threads into key action items.

How it works

Data fetch
▼ thread email-thread-reader-hubspot
Fetch thread reader from hubspot
▼
Process (8 steps)
■ skip_ai any
Check if any of the conditions are true
■ recent_thread slice
Take a subset of
■ hashed_thread hash_replace
Anonymize sensitive fields for safe AI processing
✦ ai_summary ai-summarize
AI generates a concise summary
skip: step.skip_ai equal true
✦ extract_fields ai-extract
AI extracts structured fields from data
skip: step.skip_ai equal true
■ restored_fields hash_restore
Restore anonymized fields back to real values
skip: step.skip_ai equal true
■ summary_blocks to_summary
Format results as a summary card
skip: step.skip_ai equal true
■ fallback_text template
Generate text from a template
skip: step.skip_ai equal false
▼
Output
summary summary_blocks
text fallback_text

Settings (3)

Configurable at install. Defaults shown — change anytime in the extension.

enable ai toggle = on
max messages number = 20
min messages number = 3

Tags

hubspot supportemailsummarization

Details

9 steps 3 configurable settings recipe_id: summarize-email-thread-hubspot

Install

Install in Recued View publisher Open Kitchen

If the webclient is not paired yet, copy summarize-email-thread-hubspot and paste it after pairing.