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Full Freshdesk Support API

by recued-core v2 app_pack 6 views

One-install Freshdesk suite with 232 of 234 unique documented operations from the hash-locked official API reference. The 25-operation compatibility root preserves all four existing workflows, while four bounded dependency packs expose ticketing and collaboration, people and companies, knowledge and community, and administrative automation. Two CSV import routes fail closed because the current REST transport cannot encode multipart file parts. The official HTML is generation evidence rather than an OpenAPI pin; all reads are uncached and require no approval, every new mutation is approval-gated, JSON request gaps use operation-scoped body_raw, documented pagination is bounded, and JSON integers are parsed losslessly.

Trust & control

What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.

What it's allowed to do

Write Web APIs freshdesk external change
Read: agent.current · No approvalRead: agent.search · No approvalRead: group.search · No approvalRead: role.search · No approvalRead: ticket.search · No approvalRead: ticket.query · No approvalRead: ticket.read · No approvalRead: ticket.conversation.search · No approvalRead: ticket.field.search · No approvalRead: contact.search · No approvalRead: contact.read · No approvalRead: company.search · No approvalRead: company.autocomplete · No approvalRead: company.read · No approvalRead: solution.category.search · No approvalRead: solution.folder.search · No approvalRead: solution.article.search · No approvalRead: canned.response.folder.search · No approvalRead: canned.response.search · No approvalRead: product.search · No approvalRead: time_entry.search · No approvalWrite: ticket.create · Asks approvalWrite: ticket.update · Asks approvalWrite: ticket.reply.create · Asks approvalWrite: ticket.note.create · Asks approval

Data it touches

SurfacesWeb APIs

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Tags

pack:freshdeskfreshdesksupporthelpdeskticketscontactscompaniesagentsgroupsknowledge-basecustomer-serviceworkflowrecipeapiv3composition