Recipe details are unavailable in this marketplace snapshot.
Freshdesk Ticket Reply Closure Loop
Workflow pack for Recued-sent Freshdesk public replies. It composes the Freshdesk capability pack with a closure ledger: send one public ticket reply through the existing Freshdesk approval gate, optionally set a configured Freshdesk numeric status such as Pending, persist only the connection/ticket reply-watch linkage in data.shared, and let a scheduled watcher re-read that exact ticket until Freshdesk reports Resolved/Closed or an owner-actionable status such as Open. This pack does not replace Freshdesk automations, dispatch rules, Observer/Supervisor rules, SLA policy, ticket views, native notifications, or helpdesk queue rules; it adds Recued-visible closure state for tickets Recued replied to.
What this pack installs
This pack installs the complete recipe workflow together. 2 supporting recipes run as background automation.
Recipe details are unavailable in this marketplace snapshot.
Recipe details are unavailable in this marketplace snapshot.
Recipe details are unavailable in this marketplace snapshot.
Recipe details are unavailable in this marketplace snapshot.
Builds on
- freshdesk v1+
Trust & control
What installing this whole pack would let it do. Recued grants these permissions at install — review them there before approving.